In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 04, 2026 - 17:00 UTC
Aug 04, 2026 - 17:00 UTC
Scheduled - We will be doing quick maintenance to ensure the best experience for our customers.We will be back shortly and operations that were in progress will immediately resume.
Aug 4, 2026 17:00-18:30 UTC
Aug 4, 2026 17:00-18:30 UTC
Identified - Description: We are tracking reports of "Forbidden" errors during Office 365 backups caused by a recent Microsoft Exchange Online behavior change. This affects specific tenants and mailboxes using EWS.
Exchange Online jobs may show User Mailboxes reporting a Mailbox Status of:
Throttling from Exchange, Failed to process mailbox due to [The request failed. Forbidden]
Resolution:
Additional information and steps to resolve this can be found here, https://support.commvault.com/Article/Details/KA-191556
Jun 22, 2026 - 12:37 UTC
Exchange Online jobs may show User Mailboxes reporting a Mailbox Status of:
Throttling from Exchange, Failed to process mailbox due to [The request failed. Forbidden]
Resolution:
Additional information and steps to resolve this can be found here, https://support.commvault.com/Article/Details/KA-191556
Jun 22, 2026 - 12:37 UTC
Active Directory
Operational
New Zealand North
Operational
File & Object
Operational
New Zealand North
Operational
Dynamics 365
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Operational
SalesForce
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VM & Kubernetes
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Operational
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Database
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Office 365
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Web Portal
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REST API
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Degraded Performance
Partial Outage
Major Outage
Maintenance